7 Days a Week 9:00 AM - 7:00 PM 1-773-299-1036

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  • Check Availability & Request Your Van Rental

    You'll want to start by making sure you have a profile set up in our reservation portal. You can create a username and password here.

    After you submit your request, we’ll contact you to confirm availability promptly and collect wheelchair measurements. We’re also happy to answer any questions. Once approved, you’ll receive an email with your estimate and a secure link to pay the deposit.

    To finalize your booking, we require a driver’s license, proof of insurance, and a credit card on file. Your remaining balance will be charged to your card on the morning of your rental.

    Have Questions?
    Give Us a Call

    (773)206-5872

    Pick Up Address

    5333 North Sheridan Road
    Chicago, IL 60640

Pick-Up & Drop-Off Times

Pick-up is available after 9:00 AM on your rental start date. Vans must be returned by the same time on your final rental day (e.g., a 10:00 AM pick-up must be returned by 10:00 AM on your return date). This ensures we have time to clean, inspect, and prepare the van for the next family. If you need flexibility, just ask — we are happy to accommodate small requests if we can.

Cancellation Policy

Your $100 deposit secures your reservation and is non-refundable within 48 hours of your scheduled pick-up. If you need to reschedule, please contact us as soon as possible. Our formal policy is available at https://vansofhope.com/cancellations/.

We’ll do our best to accommodate changes, but rescheduling is subject to availability and short term notice will incur additional charges.

Next Step: Rental Application

Apply